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General medicine is the core of health care: acute, chronic, and everything in-between. It is demanding and fast-paced and can mean life or death. However, as the patient list grows and becomes more complicated, and as accurate record-keeping continues to be essential, general medicine departments are unable to cope with the demands placed on them.
How do we take on these issues and ensure business runs smoothly and with efficiency while placing patient care foremost? The key is a smarter system and better tools like our general medicine EMR software Cellma, the ultimate solution to optimise general medicine operations.
National Institute for Health and Care Excellence (NICE) guidelines in the UK set standards for the diagnosis, treatment, and management of many conditions in general medicine to ensure that the care provided is current and evidence-based. Cellma complies with NICE and delivers top-class care and management.
Cellma meets British Medical Journal (BMJ)standards through accurate data management, interoperability, and evidence-based decision support. It follows CODE-EHR standards, supports secure data exchange, and incorporates BMJ Best Practice for informed clinical decisions to improve patient care and research reliability.
Read the blog to know more on how Cellma supports General Medicine!
General medicine is a medical field that deals with the diagnosis, treatment, and prevention of diseases associated with internal organs. It is usually the first point of contact in the case of patients whose disease cause is not known. All age groups including people with acute infections are cared for in general medicine. Chronic conditions, such as diabetes and heart diseases, are also included.
According to NHS Digital, In the period of 2023-24, there were 4,105,019 total attendances for general medicine. Out of these, 964,260 patients attended their first appointment in person, while 296,240 attended their first appointment via teleconsultation. Additionally, 2,073,850 patients attended subsequent in-person appointments, and 770,500 attended subsequent appointments through teleconsultation.
General medicine has numerous and complex problems. Thus, ensuring efficiency and good quality care becomes even more difficult. Some of the major challenges are as follows:
Heavy Patient Load: Increasing rates of chronic conditions and complicated cases result in hectic schedules.
Appointments: The system is ineffective, creating a bottleneck in the booking, referrals, and follow-up processes.
Data Management: Patient record management and accuracy in data collection across systems become a constant challenge.
Collaboration Gaps: Fragmented communication with specialists and multidisciplinary teams.
Billing and Insurance Complications: Administrative inefficiencies lead to delay and inaccuracies.
These problems indicate that a solution is necessary that guarantees quality care in the most effective way possible in terms of operation.
From all the struggle, the way forward for general medicine lies in Cellma, which is a next-generation general medicine EMR software. Cellma is designed for ease in healthcare operation management by integrating various modules that optimise work processes, help provide better care to patients and make it easier to run hospitals. Cellma allows the general medicine team to offer health services more effectively and efficiently by filling communication gaps, facilitating information access, and optimising the usage of resources.
Electronic Patient Records (EPR):
At the heart of our general medicine EMR software, Cellma is its EPR module, which is a centralised electronic repository for all information related to patients. The module eliminates the problems with traditional paper-based record systems by allowing authorised healthcare professionals to gain access to patient data easily. Complete, up-to-date, and comprehensive medical histories ensure that healthcare providers can make knowledgeable decisions about patient care. The integration of the EPR with other modules ensures that all patient data are consistently and securely available, irrespective of the type of service or specialty.
Patient Appointment and Scheduling (PAS):
Appointment scheduling might be very complicated and time consuming, but it is simplified by our general medicine EMR software Cellma’s PAS module. This module not only streamlines appointment bookings, admissions, and referrals but also empowers the patients to book, reschedule, or cancel appointments through a user-friendly web portal or mobile app. It reduces the workload on administrative staff and enhances the patient experience by ensuring the processing of scheduling in a smoother, more accessible manner.
Multidisciplinary Team (MDT):
Generally, many disease patients require a consultation from a specialist. Cellma’s MDT module facilitates easy collaboration among doctors, nurses, specialists, and other caregivers. Through integration of care teams and allowing for real-time communication, the module will ensure complete care of complicated cases and ensure effective clinician-to-clinician cooperation on the management of a patient.
Labs:
The Labs Module of Cellma facilitates the ordering, tracking, and reporting of laboratory tests. Integration of lab results with patient records provides health care providers with quick access to test results, thereby facilitating faster diagnosis and treatment decisions. This integration avoids delays and reduces the likelihood of errors, offering a more efficient and accurate method of laboratory management.
E-Pharmacy:
E-Pharmacy module of Cellma ensures that the whole process of prescription is both accurate as well as time-saving. It lets health care providers enter their prescriptions with full automation and transmit them to the pharmacy for instant dispensation. It makes sure that patients get their right medication with fewer chances of occurring errors and enhances safety for the patient.
Document Management:
Our general medicine EMR software Cellma’s Document Management module keeps all the patient-related documents safe in one accessible location. This module, ranging from consent forms to treatment plans, eliminates misplaced paperwork and makes sure that every important document is available to the healthcare providers at the right time. Centralisation of patient documentation not only saves time but also enhances data security because it can be accessed only by authorised personnel.
Communication:
Quality healthcare practice requires effective communication. The communication module in Cellma secures messaging, thus providing immediate updates to connected care teams who can be available to the care process of any patient. Thus, it promotes cooperation, reduces opportunities for missed information, and fosters better coordination of care.
Finance and Billing:
Accurate billing is essential in the management of healthcare. The Finance and Billing module in Cellma automates billing processes while maintaining transparency and accuracy. It interfaces with treatment records to ensure that all services rendered are billed appropriately and in a timely manner. This module also streamlines the process of filing insurance claims, reducing errors and enhancing the general management of finances.
Business Intelligence and Reporting:
Effective management of a hospital requires data-driven decision-making. Our general medicine EMR software Cellma’s business intelligence and reporting module brings actionable insights from advanced analytics. This module presents complete reports regarding clinical, financial, and operational data to providers and administrators within the healthcare institutions. The module will equip the teams to be more informed in making the decisions that help improve the workings of a hospital, resource usage, and outcome of care towards patients.
Patient Portal:
With Cellma’s patient portal, patients are able to schedule appointments or receive reminders over the internet safely. This encourages more interaction with the medical facility and facilitates compliance with medication or treatment plan among patients and constant follow-up as they receive on-time reminders from the medical practitioner about their condition.
Cellma’s Compliance with NICE
NICE (National Institute for Health and Care Excellence) guidelines in the UK provide standards for diagnosing, treating, and managing various conditions in general medicine, ensuring that the care delivered is up to date and evidence-driven. Cellma complies with NICE and delivers top-class care and management.
General Medical Practice AI Augmentations
Our general medicine EMR software Cellma embeds AI as a means to enhance general practice management and increase the quality of care. There are some excellent capabilities, such as NLP capabilities and AI-supported alertness related to drug interaction, which give Cellma enormous benefit.
Natural Language Processing
NLP supports healthcare providers in dealing with unstructured text data like clinical notes and patient records. It quickly extracts the most critical information for quicker diagnoses and decisions. In addition, NLP identifies trends and key insights that help spot early warning signs and improve the efficiency of managing the more complicated cases.
AI-based Drug Interaction Prompts
Cellma provides an AI-based interaction alert with cross-matched patient records within an up-to-date database and automatically flags all potential medication conflicts. As such, it reduced the probability of having adverse drug events and improved outcomes in patient safety through better-tailored treatment.
These AI features will make healthcare delivery more efficient and accurate while providing better general medicine and enhancing the safety of the patient.
Our EMR software, Cellma provides end-to-end encryption and access controls so that data is accessed only if authorised. Information on the patient would not be viewed unless the required permission is granted to maintain the privacy of patients as well as comply with international standards, such as GDPR.
General medicine does indeed face problems, but opportunities for improvement exist in plenty. Adopting our general medicine EMR software Cellma the hospitals and general medicine departments can overcome the inefficiencies and enhance the usage of resources with effective delivery to the patients. Time to join the future of healthcare!
Find out how our EMR software, Cellma can change the face of your general medicine operations.
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Cellma helps to improve efficiency, accuracy, and patient care by automating administrative tasks, improving communication, providing real-time access to patient data, and supporting better decision-making through comprehensive reporting tools.
Yes, patient portal access by the patients into their medical history, appointment reservation, reminders of treatment plans that improve patient satisfaction and engagement in hospitals.
Yes, in its design it has to make it integrate perfectly into other hospital systems like laboratory, pharmacy management and billing so the data can seamlessly flow within these systems.
Cellma will provide full customer support with implementation assistance and training and technical support thereafter to ensure an easy transition and efficient use of the system in the entire hospital.
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© 2025 RIOMED LTD. ALL RIGHTS RESERVED | WWW.RIOMED.COM
ISO 9001 | ISO 14001 | ISO 27001 | Cyber Essentials