Information Communication and Technology has further pushed the accessibility of healthcare to persons through telemedicine and telehealth. Many persons have not only socially distanced but also sought to keep far from health establishments especially during COVID surges. One way they’re kept in contact with their doctors is through the use of online doctor portals. Online doctor portals allow for video consultations and interactions with the doctor through various digital options such as Whatsapp, Teams, and Zoom and constant communication through apps, emails, and various Instant messaging applications.
Some patients would rather have physical consultations but virtual consultations are a great way of informing the doctor of symptoms and clinical history and allowing them to triage before visiting their clinic or small practice.
High-speed internet on a mobile device would help in guaranteeing that your connection isn’t dropped or disturbed during the consultation. Perhaps contacting the establishment to ensure that the correct apps are installed on your device before the online doctors appointment date. Always consider an additional app as a second option for communicating with the clinician for the appointment. Using a laptop or an additional device instead of your phone would also be recommended so that incoming calls may not interrupt.
Try to find online doctor portals that allow for patients to leave reviews or recommendations so that you can attest to the customer service being provided. Reviews help you to choose a doctor by specialty but also by patient experience.
Most Online Medical platforms have electronic patient management software synced to allow for easy access to patient information. However, if this is the first visit, you can take the initiative of sending a soft copy to the doctor in advance or having it on hand during the consultation. Easy access to your records, allows the doctor to help make an accurate diagnosis and eventual treatment of symptoms.
Having your x-rays or blood test results on hand can always provide a clearer image for the doctor in diagnosing your symptoms. It also helps in saving money for a follow-up visit, unless required. These can also be forwarded to the doctor in advance to allow for ease in diagnosis.
Ensuring compatibility between your banking options and the online platform would prevent any financial headaches or concerns. Checking which payment options are available can allow you to determine if to online banking deposits or use a credit card etc.
Ensuring that you are prepared for your online doctor visit saves you time and ensures that the focus during your appointment is solely on your health.